Patient Info

I'm coming in for an appointment.

Update your forms.

Spend less time in the waiting room when you fill out your forms before your appointment.

Arrive 15 minutes before your appointment time.

Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.

Let us know as soon as possible if you have to cancel.

Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.

Payment will be due at the time of your appointment.

Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 25% discount.

I'm a new patient.

Bring your ID card, insurance card and co-pay to each appointment.

For less time in the waiting room, fill out your new patient forms before you come in for the first time.

Get the forms.

I need to refill a prescription.

Call and leave a message with your name, birth date, prescription and strength, pharmacy name and number and your doctor's name. Allow 24 to 48 hours for your request. We won't contact you about the request unless there is a problem.

We cannot refill some prescriptions.

You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail order pharmacies — you must make the request for these refills.

I'm waiting on test results.

You'll receive your test results in 7 to 10 days by mail or telephone.

I'm waiting on a referral.

Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.

I need to bring my children to my appointment.

Children are always welcome, but we request you have someone with you to look after children not in an infant carrier, for their safety and your privacy.