Telephone: (803) 254.1300
New Patient Registration Forms
If you are a new patient or there are changes in your demographic or insurance information since your last visit, please download the Patient Information Forms in our Helpful Forms section. Just complete and sign the forms and then fax them back to (803) 771.7597 or simply bring them with you to your next appointment.
Your First Visit
Please register at the reception desk when you arrive for your first appointment. For your first visit to our office, please come 15 minutes before your appointment to register and fill out patient information forms. We will also need information about your insurance coverage. Please bring your insurance cards and driver's license with you to every appointment. Should any information change between visits, let us know so we can update your records.
We see patients on an appointment basis and ask that you call in advance so that we may reserve an appropriate time for you. If you can not keep an appointment, please let us know as soon as possible so that we may offer that appointment to someone else. Failure to cancel an appointment in advance may result in a billing for the missed appointment.
If you have many questions or problems that may require an extended visit with your healthcare provider, please inform the appointment secretary so that she may schedule an appropriate amount of time for your visit. If you need to make an appointment for a complete or annual physical, please call us a month or so in advance so that we may better accommodate you. As a courtesy to other patients that are in the waiting room, we ask that you limit your visit to the specific problem that you are scheduled for.
We sincerely try to stay on schedule. Unfortunately, unforeseen emergencies and problems arise. We ask for your patience when these delays occur.
If you feel that your wait time is excessive, please mention it to the receptionist so that she can verify the reason for your delay. However, if your schedule does not allow for the delay, please notify the receptionist so that she may reschedule you at your convenience.
When Bringing Children
Since a physician’s office and examination rooms are not child proof, children older than eight weeks must remain in the waiting room. Newborns and babies up to eight weeks of age may accompany their mothers to the exam room. The exception, of course, is the child who is a patient.
For the safety of our high-risk obstetrical patients and post-surgery patients, we must limit their exposure to the viruses and illnesses frequently carried by children. For this reason, we ask that you refrain from bringing children to our office. We appreciate your understanding and cooperation with this request. If it is necessary to bring your children, please make arrangements to have an adult supervise them in the waiting room while you have your exam or procedure.
Frequently Asked Questions (FAQ's)
Q. When should I schedule my well woman exam?
A. Most insurance companies will pay for a well woman exam once per year, so make sure you schedule your visit on or after the date of your last exam. Please verify that your insurance does cover a well woman exam and other benefits before making an appointment.
Q. What if I am running late for my appointment?
A. Please call the main number (803.254.1300) and inform the appointment desk! Usually if you are more than 15 minutes late we will need to reschedule your appointment unless the physician is able to work you in.
Q. Will you remind me of my appointment?
A. As a courtesy to you we use an automated phone calling system to remind you of your appointment one or two days before. If we get your voice mail or another member of the household, we will leave a message only that we are confirming an appointment and the time. We will not leave detailed appointment information to anyone other than the patient.
Q. Should I bring my records from my previous doctor's office?
A. If you are transferring to our practice while pregnant, or you are transferring with a chronic medical condition, please bring your records with you on your first visit.